Privacy Policy
Learn how Valiant Industry collects, uses, processes, and safeguards your personal data when you interact with our website, forms, services, and client portal.
Last Updated: May 27, 2026
Your business data, campaign assets, and client information are handled with strict confidentiality and industry-standard security practices.
At Valiant Industry (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, process, and safeguard your personal information when you visit our website, use our contact and onboarding forms, access the Valiant Client Portal, or interact with our services.
Please read this Privacy Policy carefully. By using our website or client services, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Information You Provide to Us
Lead Generation & Contact Forms
When you inquire about our services, fill out a contact form, or request an audit, we may collect:
- Name
- Email address
- Phone number
- Business/company name
- Website URL
- Service interests
- Estimated budget
- Monthly revenue
- Custom messages or inquiries
Onboarding & Audit Questionnaires
To analyze your digital presence and prepare customized marketing strategies, we may collect:
- Marketing stack information
- Google Analytics, Meta Ads, Google Ads, or Google Maps details
- Hosting provider information
- Monthly advertising budgets
- Marketing goals and challenges
- Details regarding existing campaigns and digital assets
B. Client Portal & Account Data (For Registered Clients)
If you register for and use our Client Portal, we may collect and store:
Account Profile Information
- Full name
- Email address
- Company name
- Avatar/profile image
Collaboration & Communications
- Chat messages
- Replies and discussions
- Shared attachments such as PDFs, copy drafts, designs, videos, and documents
Asset Uploads
Files uploaded by clients or our agency for collaboration purposes, including:
- Documents, images, videos, design mockups
- File sizes and file types
Project & Strategy Management
- Project statuses
- Roadmaps and task completion history
- Feedback and approval records
Financials & Scheduling
- Quotes and invoices
- Payment statuses
- Meeting schedules, video conference links, dates, and times
Performance Metrics
- Analytics and reporting data used to measure campaign performance and project success
C. AI Agent Inputs & API Integration Metadata
AI Agent Inputs
We collect the prompts, queries, requests, and data inputs you voluntarily provide to our AI-powered systems and automation tools. This data is processed solely for the purpose of delivering project outputs, marketing analysis, automation workflows, and client-requested services.
API Integration Metadata
To provide real-time performance tracking and reporting, we may collect and securely store API integration metadata and authorization credentials required to connect third-party platforms, including:
- Google Analytics
- Meta Ads
- Google Ads
- CRM systems
- Automation platforms
These credentials are used strictly for authorized synchronization, reporting, and operational functionality related to your services.
D. Automatically Collected Technical Data (Website Analytics)
When you browse our website, our analytics and visitor-tracking systems may automatically collect certain technical and behavioral information, including:
Identifiers
- Device-generated visitor IDs and Session IDs
- Browser, IP address, and device info
- Operating system
Browsing Behavior
- Pages visited and page titles
- Visit timestamps
- Navigation paths
Interaction Details
- Button clicks and link interactions
- Scroll depth
- Time spent on pages
- Form interactions
Referral & Campaign Data
- UTM parameters
- Referral sources
- Marketing campaign identifiers
- Search engine referrals
2. Legal Basis for Processing (GDPR Compliance)
We process personal information under one or more of the following legal bases, depending on the nature of the interaction:
- Consent: When you voluntarily submit forms, subscribe to communications, or agree to cookies and tracking technologies.
- Performance of a Contract: When processing is necessary to deliver our services, fulfill agreements, or manage client relationships.
- Legitimate Interests: To improve our website, optimize services, conduct analytics, prevent fraud, and operate our business efficiently.
- Legal Obligations: To comply with applicable laws, regulations, tax obligations, or lawful governmental requests.
3. How We Use Your Information
We use collected information for purposes including:
Service Delivery & Collaboration
Setting up accounts, managing roadmaps/projects, sending invoices/quotes, and enabling chat messaging, file sharing, and approvals in the Client Portal.
Sales & Consultation
Reviewing onboarding responses, preparing digital audit proposals, and generating customized agency quotations.
AI-Powered Operations & API Sync
Utilizing secure AI automation for campaign reports, lead temperatures, connecting external platforms (Google Analytics, Meta) for authorized dashboard synching.
Optimization, Security & Communications
Analyzing user interactions to improve site layout, protecting the platform from fraud, and sending necessary administrative and promotional updates.
4. AI & Automated Decision-Making
We may use AI-powered systems and automation tools to assist with campaign analysis, reporting, workflow automation, lead qualification, content recommendations, and performance optimization.
These systems are designed to support operational efficiency and human decision-making. Final strategic decisions and deliverables remain subject to human oversight where appropriate.
We do not use confidential client information to train public artificial intelligence models.
5. International Data Transfers
As an international digital marketing agency, your information may be transferred to, stored, or processed in countries outside your country of residence, including Indonesia, South Africa, the United States, and other jurisdictions where our service providers operate.
We implement reasonable safeguards and contractual protections to ensure personal information remains protected in accordance with applicable privacy and data protection laws, including GDPR and POPIA where applicable.
8. Do Not Track Signals
Some browsers include a “Do Not Track” (“DNT”) setting. Because there is currently no universal industry standard for DNT compliance, our website may not respond automatically to all DNT signals. Users may manage tracking preferences through browser settings and cookie consent tools where available.
9. Your Rights (GDPR, CCPA/CPRA & POPIA)
Depending on your jurisdiction, you may have the right to:
- Access your personal information held by us
- Request correction of inaccurate details
- Request deletion of your data (“be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge complaints with regulatory authorities
10. Children's Privacy
Our services are intended for businesses, professionals, and individuals over the age of 18. We do not knowingly collect personal information from children or minors. If we become aware that such information has been collected without appropriate authorization, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Governing Law & Jurisdiction
This Privacy Policy shall be governed in accordance with applicable laws in the jurisdictions where Valiant Industry operates:
Indonesia
For operations and clients based in Indonesia, this policy is governed by applicable Indonesian laws and regulations (e.g., UU PDP).
South Africa
For clients based in South Africa, this policy is interpreted in accordance with the Protection of Personal Information Act (POPIA).
* Dispute Resolution: We aim to resolve disputes, concerns, or complaints informally and in good faith before legal proceedings are initiated.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: